What is a Supply Chain; Decision phases in a supply Chain; Process view of a Supply Chain; The importance of Supply Chain Flows; Examples of Supply Chains. Competitive and Supply Chain strategies; achieving strategic fit; expanding strategic scope.
Drivers of Supply Chain Performance; A framework for structuring drivers; Facilities, Inventory, Transportation, and Information; Obstacles to achieve strategic fit. The role of distribution in the Supply Chain; factors influencing distribution network design; Design options for a distribution network; the value of distributors in the Supply Chain; Distribution Networks in practice.
The role of network design in the Supply Chain; Factors influencing Network design Decisions; A framework for Network Design Decisions; Models for facility Location and Capacity Allocation; making Network Design decisions in practice. The impact of uncertainty on Network design; Discounted cash flow analysis; Representations of uncertainty; Evaluating Network Design decisions using Decision Trees; Making Supply Chain decisions under uncertainty in practice.
Demand Forecasting, Aggregate Planning: The role of forecasting in a Supply Chain; Characteristics of forecast; Components of a forecast and forecasting methods; Basic approach o Demand forecasting; Time series forecasting methods; Measures of forecast errors; The role of aggregate planning in a supply Chain; The aggregate planning problem; Aggregate planning strategies.
The role of cycle inventory in a supply Chain; Economies of scale to exploit fixed costs, quantity discounts; Short-term discounting; Managing multi-echelon cycle inventory; Estimating cycle inventory related costs in practice.
The role of transportation in the Supply Chain; Factors affecting transportation decisions; Modes of transportation and their performance characteristics; Design options for a transportation network; Trade-offs in transportation design; Tailored transportation; Routing and scheduling in transportation; Making transportation decisions in practice.
The role of revenue management in Supply Chain; revenue management for multiple customer segments, perishable assets, seasonal demand, and bulk and spot contracts; Using revenue management in practice. Lack of Supply Chain coordination and Bullwhip effect; Effect of lack of coordination on performance; Obstacles to coordination in the Supply Chain; managerial levers to achieve coordination; Building strategic partnerships and trust within a supply Chain; Achieving coordination in practice.
The role of IT in the Supply Chain; The Supply Chain IT framework; CRM; Internal SCM; Supplier Relationship Management; The transaction management foundation; The future if IT in SCM; Supply Chain It in practice. The role of E-Business in Supply Chain; The E-Business framework; The B2B addition to the E-Business framework; E-Business in practice.